Layanan Pelanggan 24 Jam

Kami menyediakan layanan customer service Gojek 24 jam untuk memenuhi kebutuhan Anda kapan saja.

A delivery person wearing a bright green GrabFood jacket is kneeling beside a motorcycle, holding a plastic bag with food items. The motorcycle is equipped with a green Grab insulated delivery bag. The person is on a city street with cars parked alongside and a building with white and pink walls in the background.
A delivery person wearing a bright green GrabFood jacket is kneeling beside a motorcycle, holding a plastic bag with food items. The motorcycle is equipped with a green Grab insulated delivery bag. The person is on a city street with cars parked alongside and a building with white and pink walls in the background.
A delivery person wearing Grab-branded attire, including a green helmet and jacket, hands over a brown paper bag to a smiling young woman standing at a door. The woman is dressed casually with a headscarf and there are green plants near the entrance.
A delivery person wearing Grab-branded attire, including a green helmet and jacket, hands over a brown paper bag to a smiling young woman standing at a door. The woman is dressed casually with a headscarf and there are green plants near the entrance.
Dukungan Pelanggan

Tim kami siap membantu Anda dengan pertanyaan dan masalah terkait layanan Gojek setiap saat.

Laporan Masalah

Laporkan masalah Anda melalui customer service kami untuk solusi cepat dan efisien dalam waktu singkat.

woman wearing yellow long-sleeved dress under white clouds and blue sky during daytime

Layanan Gojek sangat membantu, responsif, dan selalu siap 24 jam. Terima kasih atas pelayanan terbaiknya!

Rina S.

A counter with the name 'Janji Jiwa' above it, featuring a wooden panel design. Two people are behind the counter; they appear to work there. To the left, there are promotional posters, including one advertising a 10% cashback offer with GoPay. There are hanging lights and green plants adding to the decor.
A counter with the name 'Janji Jiwa' above it, featuring a wooden panel design. Two people are behind the counter; they appear to work there. To the left, there are promotional posters, including one advertising a 10% cashback offer with GoPay. There are hanging lights and green plants adding to the decor.

Saya sangat puas dengan layanan pelanggan Gojek, selalu cepat dan ramah dalam menangani masalah saya.

Budi T.

A delivery person wearing a green uniform and helmet rides a scooter with a large green delivery box on the back. The logo 'Grab' is visible on the box and the uniform. The setting appears to be a residential area with a gate, plants, and trees visible in the background.
A delivery person wearing a green uniform and helmet rides a scooter with a large green delivery box on the back. The logo 'Grab' is visible on the box and the uniform. The setting appears to be a residential area with a gate, plants, and trees visible in the background.
★★★★★
★★★★★

Layanan 24 Jam

Kami menyediakan layanan pelanggan Gojek setiap saat.

A green bus with signage indicating its route from Malang to Surabaya via Tol Karanglo. The front of the bus is visible, with reflections on the windshield. A person is seated inside the bus with part of their hand visible through a small window.
A green bus with signage indicating its route from Malang to Surabaya via Tol Karanglo. The front of the bus is visible, with reflections on the windshield. A person is seated inside the bus with part of their hand visible through a small window.
Dukungan Pelanggan

Layanan pelanggan siap membantu Anda kapan saja.

A group of delivery riders on motorbikes is waiting at a traffic light during nighttime in an urban setting. Each rider has a yellow delivery box with the logo 'Glovo' on the back of their bikes. The scene is lit with streetlights, and buildings are visible in the background, including a shop sign for 'Zara'.
A group of delivery riders on motorbikes is waiting at a traffic light during nighttime in an urban setting. Each rider has a yellow delivery box with the logo 'Glovo' on the back of their bikes. The scene is lit with streetlights, and buildings are visible in the background, including a shop sign for 'Zara'.
Bantuan Cepat

Tim kami siap menjawab pertanyaan Anda dengan cepat.

A person wearing a green Grab jacket walks outside an urban setting, holding a smartphone and carrying Grab Food delivery bags. The background includes parked vehicles and a building with large windows.
A person wearing a green Grab jacket walks outside an urban setting, holding a smartphone and carrying Grab Food delivery bags. The background includes parked vehicles and a building with large windows.
Two people stand casually next to a tilted GrabFood advertisement on a city street. Behind them, a blue truck is partially visible. A 7-Eleven sign is lit up in the background above a pedestrian walkway. A richly colored phone booth stands nearby, and the atmosphere suggests an urban setting during the evening hours.
Two people stand casually next to a tilted GrabFood advertisement on a city street. Behind them, a blue truck is partially visible. A 7-Eleven sign is lit up in the background above a pedestrian walkway. A richly colored phone booth stands nearby, and the atmosphere suggests an urban setting during the evening hours.
Layanan Terpercaya

Kami menjamin layanan yang cepat dan terpercaya untuk Anda.

Solusi Mudah

Dapatkan solusi mudah untuk semua kebutuhan layanan Anda.

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